TERMS AND CONDITIONS OF SALE
PAYMENT TERMS:
All orders are subject to acceptance by American Fibertek Inc. Terms are 2%10, N 30 days to approved accounts. All accounts 60 days past due will be placed on C.O.D. immediately. Full performance by American Fibertek Inc. shall be deemed to have occurred upon shipment from American Fibertek’s place of business in Somerset, New Jersey. American Fibertek shall make and invoice for partial shipments unless otherwise specified by the Purchaser.
CREDIT CARD PAYMENT:
Is accepted with Paypal (send to paypal@americanfibertek.com), Visa, Master Card and American Express.
OPEN ACCOUNT:
To establish an open account, submit a completed credit application, three (3) current credit references, a bank reference and a current financial statement (if available) for approval prior to shipment. Prepayment by advanced company check, certified funds, wire transfer, or C.O.D. will release orders pending credit approval.
PRICING:
All pricing is subject to change without notice. All shipments are billed at current prevailing prices. We are not responsible for misprints or typographical errors. All merchandise subject to State and Federal taxes, if any.
SHIPPING:
F.O.B. Somerset, New Jersey, U.S.A. Merchandise will be shipped surface freight, unless otherwise specified. We reserve the right to select final carrier of any shipment. Shipments are made to the common carrier in good condition. When transfer to the carrier is completed, American Fibertek’s liability for the merchandise ceases. All claims for damages and shortages must be filed by the purchaser directly with the transporting company within 7 days after delivery. All damage and shortages must be noted on delivery report. American Fibertek reserves the right to ship + 10% on all Fiber Optic Cable orders.
SPECIAL HANDLING:
American Fibertek reserves the right to place handling charges on special orders.
CANCELLATION:
Orders accepted by American Fibertek, Inc. may be cancelled by the Purchaser at American Fibertek’s discretion and shall be subject to payment by the Purchaser of a cancellation charge. Fiber Optic Cables cut to specified lengths and Cable Assemblies are not eligible for cancellation or return.
REPAIR AND RETURN INFORMATION
REPAIRS:
If a repair is required, contact customer service at American Fibertek for a Return Material Authorization (RMA) number providing as much of the following information as possible:
- Model Numbers(s) and Serial Number(s) *Required
- Date of shipment, P.O. number, or American Fibertek invoice number
- Details of the problem or damage *More detail the better
- Full contact information
- Company Name
- Contact Name
- Shipping Address
- Billing Address
- Phone Number
- Email Address
RMA numbers are valid for thirty (30) days from date of issue. All products must be returned during this period. Product received after this date will be classified as non-returnable and sent back at shipper’s expense.
NOTE: A Minimum charge of $ 50.00 for bench time will apply to all non-warranty repairs.
CREDIT RETURNS:
Contact Sales at American Fibertek. No unauthorized returns will be accepted. Products can qualify for a credit return if they have not been used, are in the original cartons and are not more than 6 months old. These products are subject to 25% restock fee. All credit returns must have approval and authorization prior to shipment.
A return authorization number ( RMA # ) must be obtained and material must be in original cartons with the RMA # clearly noted on the outside of the package. Items that AFI designates as non-standard, special order items, fiber optic cable accessories and fiber optic cable assemblies are not returnable. Upon approval credit amount will be posted to the customers account and will be the net amount after applicable restock fee, and will be applied toward credit or exchange only.
Shipping Information
Ship freight prepaid to:
American Fibertek Inc.
120 Belmont Drive
Somerset, NJ 08873-4243.
Attn: RMA#_________
LIFETIME WARRANTY
Products manufactured by American Fibertek, Inc. are covered by a Limited Lifetime Warranty against defects in materials and workmanship.
American Fibertek Inc warrants that at the time of delivery the products delivered will be free of defects in materials and workmanship. Defective products will be repaired or replaced at the exclusive option of American Fibertek. A Return Material Authorization (RMA) number is required to send the products back in case of return. All returns must be shipped prepaid. This warranty is void if the products have been tampered with. This warranty shall be construed in accordance with New Jersey law and the courts of New Jersey shall have exclusive jurisdiction over this contract. EXCEPT FOR THE FOREGOING WARRANTY, THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, EXPRESSED OR IMPLIED, WHICH EXTENDS BEYOND THE WARRANTY SET FORTH IN THIS AGREEMENT. In any event, American Fibertek will not be responsible or liable for contingent, consequential, or incidental damages. No agreement or understanding, expressed or implied, except as set forth in this warranty will be binding upon American Fibertek unless in writing, signed by a duly authorized officer of American Fibertek.